Website Terms of Use

This English version is a translation provided for information purposes only. The French version of these Terms of Use is the sole legally binding version; in the event of any discrepancy, the French version prevails.

These Terms of Use are intended for the users of this website. They inform users about the access permissions and restrictions applicable to browsing this website.

Article 1 – Definitions

The following terms are used hereinafter:

• “Site” or “Service”: this website, “www.cognac-tasting-tour.com”, and all of its pages.
• “Publisher”: SARL THF, located at 7 rue Grimard, 17520 Jarnac-Champagne, the legal entity responsible for publishing and for the content of this Site.
• “User”: the internet user visiting and using the Services of the Site.

These Terms of Use (hereinafter the “ToU”) are provided by the Publisher of the Site. The User is invited to read these ToU carefully, to print and/or save them on a durable medium. The User acknowledges having read the ToU and accepts them in full and without reservation.

Article 2 – Application of the ToU

The purpose of these ToU is to define the conditions of access to the Site by Users. The Publisher reserves the right to amend the ToU at any time by publishing a new version on the Site. Users are informed by the online publication of the amended and dated version. The ToU applicable to the User are those in force on the day of acceptance; orders in progress remain governed by the version accepted when they were placed.

The Site is freely and gratuitously accessible to any User. The purchase of a product or service, the creation of a member area or, more generally, browsing the Site imply the User’s acceptance of these ToU in full, which the User thereby acknowledges having fully read.

This acceptance may consist, for example, of ticking the box corresponding to the acceptance statement, such as “I acknowledge that I have read and accepted all of the Site’s terms and conditions”. Ticking this box is deemed to have the same value as a handwritten signature by the User.

The Publisher’s automatic recording systems (in particular connection logs) constitute evidence of the operations carried out on the Site. The User retains the right to provide evidence to the contrary by any means.

Acceptance of these ToU requires that the User has the necessary legal capacity. As the Site presents and allows the booking of wine-tourism services involving the tasting of alcoholic beverages, any purchase or booking of such services is reserved for persons of legal age. In accordance with Article L.3342-1 of the French Public Health Code, the sale of alcoholic beverages to minors is prohibited. If the User is a minor, they declare that they are browsing under the responsibility and with the authorisation of the holder of parental authority, a guardian or their legal representative, and shall refrain from ordering any service involving the consumption of alcohol.

The Publisher makes available to the User, on its Site, a Privacy and Cookie Policy setting out all information relating to the use of the User’s personal data collected by the Publisher and to the rights the User has over such data. The Privacy and Cookie Policy forms part of the ToU. Acceptance of these ToU therefore entails acceptance of that policy.

Article 3 – Legal notices, personal data and purpose of the Site

The Site is published by SARL THF. The legal information concerning the host and the Publisher of the Site, in particular the contact details and the capital and registration information, is provided on the “Legal Notices” page of this Site: https://www.cognac-tasting-tour.com/legal-information/legal-notices/

Information concerning the collection and processing of personal data is provided in the Site’s Privacy and Cookie Policy: https://https://www.cognac-tasting-tour.com/legal-information/privacy-cookies-policy/

The purpose of this Site is defined as the “presentation of the offers and services of an online travel agency”.

Article 4 – Member area

A User registered on the Site (member) may access it by logging in with their credentials (the email address defined upon registration and a password) or, where applicable, using third-party social-network login buttons. The User is entirely responsible for protecting the password they have chosen. They are encouraged to use complex passwords. If the password is forgotten, the User may generate a new one. This password guarantees the confidentiality of the information contained in the User’s “my account” section; the User therefore undertakes not to transfer or disclose it to any third party. Failing this, the Publisher cannot be held liable for unauthorised access to the User’s account.

The creation of a personal area is an essential prerequisite for any order or contribution by the User on this Site. To this end, the User will be asked to provide certain personal information. They undertake to provide accurate information.

The purpose of collecting the data is to create a “member account”. Should the data contained in the member account section disappear as a result of a technical failure or an event of force majeure, the liability of the Site and its Publisher could not be engaged, such information being of an informational nature only.

Each User is free to close their account and delete their data on the Site. To do so, they send an email to SARL THF stating that they wish to delete their account. No recovery of their data will then be possible, subject to the data the Publisher is required to retain under legal obligations, in particular accounting obligations.

The Publisher reserves the right to delete the account of any User who has breached these ToU (in particular, without this example being exhaustive, where the User has knowingly provided incorrect information upon registration) or any account inactive for at least one year. Such deletion cannot constitute damage for the excluded User, who may not claim any compensation. It does not preclude the possibility, for the Publisher, of bringing legal proceedings against the User where the facts justify it.

Article 5 – Access to and availability of the Site

The Publisher makes its best efforts to keep the Site accessible at all times, subject to maintenance operations on the Site or on the servers hosting it. In the event of the Site being unavailable, due to technical problems or problems of any nature, the User may not claim any damage or any compensation.

The Publisher of the Site is bound only by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network, such as loss of data, intrusion, virus, service interruption or other.

The User expressly acknowledges using the Site at their own risk and under their sole responsibility. The Site provides the User with information for guidance only, with imperfections, errors, omissions or inaccuracies that may exist. In any event, SARL THF may under no circumstances be held liable:

• for any direct or indirect damage, in particular loss of profits, loss of earnings, loss of clientele or of data that may result from the use of the Site or from the impossibility of using it;
• for any malfunction, unavailability of access, misuse or misconfiguration of the User’s computer, or the use of a little-used browser.

Article 6 – Hypertext links

The Site may include hypertext links to other sites.

The User therefore acknowledges that the Publisher cannot be held liable for any damage or loss, actual or alleged, resulting from or in connection with the use of, or the fact of having taken note of, the content, advertising, products or services available on these external sites or sources. Likewise, the Publisher’s liability cannot be engaged if the User’s visit to one of these sites causes them harm.

If, despite the Publisher’s efforts, one of the hypertext links on the Site were to point to a site or an internet source whose content appeared not to comply with the requirements of French law, the User undertakes to contact the Site’s publication director immediately, whose contact details appear in the legal notices, in order to communicate the address of the pages of the third-party site concerned.

Article 7 – Cookies

A “cookie” is a data file placed and read, subject to the User’s choices, when browsing the Site. It may enable the identification of the User, the personalisation of their browsing and the acceleration of the display. The Site may use cookies mainly to: 1) compile traffic statistics in order to improve the User’s experience; 2) allow access to a member account and to content that is not accessible without logging in.

With the exception of cookies strictly necessary for the operation of the Site, no cookie is placed or read without the User’s prior consent. In accordance with Article 82 of French Act No. 78-17 of 6 January 1978, as amended, this consent is collected by means of the banner displayed on the first visit. The User may accept or refuse cookies with the same degree of simplicity and may withdraw their consent at any time. The detailed purposes and procedures are set out in the Site’s Privacy and Cookie Policy. The User may also configure their browser to manage or refuse the recording of cookies.

The Publisher undertakes not to disclose the content of these cookies to third parties, except upon legal requisition.

Article 8 – Intellectual property rights

All elements of this Site belong to the Publisher or to a third-party agent, or are used by the Publisher on the Site with the authorisation of their owner.

Any representation, reproduction or adaptation of the logos, textual, pictographic or video content, without this list being exhaustive, is strictly prohibited and amounts to infringement.

Any User who commits infringement is liable to have their access to the Site removed without notice or compensation, without such exclusion being able to constitute damage for them, and subject to any subsequent legal proceedings at the initiative of the Publisher or its agent.

This Site uses elements (images, photographs, content) credited to SARL THF or its partners. The trademarks and logos contained in the Site may be registered by SARL THF or by one of its partners. Any person representing, reproducing, embedding, distributing or redistributing them incurs the penalties provided for in Articles L.713-2 et seq. of the French Intellectual Property Code.

Article 9 – Liability

The Publisher is not responsible for Users’ publications, their content or their veracity. The Publisher may under no circumstances be held liable for any damage that may occur to the User’s computer system and/or for the loss of data resulting from the User’s use of the Site.

The Publisher undertakes to keep the Site’s content up to date and to provide Users with accurate, clear, precise and updated information. The Site is in principle accessible at all times, except during technical maintenance and content-update operations. The Publisher cannot be held liable for damage resulting from the unavailability of the Site or parts of it.

The Publisher’s liability cannot be engaged on account of a technical unavailability of the connection, whether due to an event of force majeure, maintenance, an update, a modification of the Site, an intervention by the host, an internal or external strike, a network failure or a power cut.

The Publisher cannot be held liable for any non-operation, impossibility of access or malfunction of the Site attributable to unsuitable equipment, to misconfiguration or misuse of the User’s computer, to the services of their access provider or to the Internet network.

Article 10 – Notifications and complaints

Any notification or notice concerning these ToU, the legal notices or the Privacy and Cookie Policy must be made in writing and sent by registered post, or by email to the address indicated in the Site’s legal notices, stating the contact details, surname and first name of the notifying party and the subject of the notice.

With regard to Users acting for professional purposes, any complaint relating to the use of the Site, the Services or these ToU must be filed within 365 days of the triggering event; failing this, it may no longer be invoked. This limitation does not apply to consumer Users, who retain all the statutory time limits to take action, in particular those provided for in Article L.218-2 of the French Consumer Code and Article 2224 of the French Civil Code.

There may be found, throughout the Site and the Services offered and to a limited extent, inaccuracies, errors or information inconsistent with the ToU, the legal notices or the Privacy and Cookie Policy. It is also possible that unauthorised modifications are made by third parties to the Site or to ancillary services (social networks, etc.).

In such a situation, the User may contact the Publisher by post or by email at the addresses indicated in the Site’s legal notices, with, if possible, a description of the error and its location (URL), as well as sufficient information to contact them.

Article 11 – Severability of clauses

If any provision of the ToU is held to be illegal, void or otherwise unenforceable, that provision shall be deemed severable from the ToU and shall not affect the validity and enforceability of the remaining provisions.

The ToU supersede all prior or contemporaneous agreements, whether written or oral. They may not be assigned, transferred or sub-licensed by the User themselves.

A printed version of the ToU and of all notices given in electronic form may be requested in judicial or administrative proceedings relating to the ToU. The parties agree that all correspondence relating to these ToU shall be drawn up in French.

Article 12 – Governing law, mediation and jurisdiction

These ToU are governed by and subject to French law.

Save for provisions of public policy, any dispute that may arise in connection with the performance of these ToU may, before any legal action, be submitted to the Publisher of the Site with a view to an amicable settlement. It is expressly recalled that requests for amicable settlement do not suspend the time limits for bringing legal actions.

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, a consumer User who has been unable to obtain satisfaction after a prior written complaint may refer the matter free of charge to the competent consumer ombudsman: Médiation Tourisme et Voyage (MTV), BP 80 303, 75823 Paris Cedex 17, www.mediateur-tourisme-voyages.fr.

Save for any contrary provision of public policy, any legal action relating to the performance of these ToU shall be submitted to the jurisdiction of the courts of the defendant’s place of residence. The consumer User retains, pursuant to Article R.631-3 of the French Consumer Code, the right to bring the matter before the court of the place where they resided at the time of using the Site.

Article 13 – Prevailing language

These Terms of Use are also published in French. This English version is a translation provided for information purposes only. In the event of any difference in interpretation, ambiguity or contradiction between the two versions, the French version shall prevail and is the only legally binding version.

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Last updated: 23 July 2026 – All rights reserved.