Customer reviews
Our customers are our best ambassadors. They share their experience with us through authentic testimonials and customer reviews
Why trust us ?
Cognac Expert
Our agency is based in Charentes. Our founder is a certified “Cognac Educator” by the “Bureau National du Cognac” and we offer you an authentic cultural immersion in the Cognac vineyards.
High Added Value of Our Services
Our agency has extensive knowledge of the Charentes region. Its network of local partners allows us to offer high-quality tourist services and experiences.
24/7 Concierge Service
Our agency is located where it operates and provides comprehensive logistics, including private transfers, boutique accommodations, and 24/7 concierge assistance.
Travel Agency
Our agency complies with current regulations. It is approved as a travel agent by Atout France and holds a passenger transport license, with all associated liability insurance.
Why choose a travel agency?
Beware of the risks of entrusting your vacation to a fake travel expert
Fake travel planners, “coaches” not registered with Atout France
Risk of scam : Some scammers charge you for services without ever providing a single trip and disappear with your money
Non-existent after-sales service : It’s difficult to seek recourse against a fake travel expert, who has no insurance or solvency guarantee.
Beware of travel planners “not registered with Atout France”: no assistance in the event of disputes or unforeseen events at your destination.
Lost money : No guarantee of the funds deposited. In the event of a problem or the provider disappears at your destination, you will have to deal with the local authorities on your own.
Fake experts provide no guarantees to travelers since they are not authorized to practice the profession (no liability for the trip sold).
When you organize a trip yourself, you have no protection or support.
Why should you use a travel agent ?
Registered with Atout France
Get essential information to plan your trip (administrative formalities, vaccinations, airline policies, etc.)
On-site, you receive assistance if you encounter difficulties
Obligation and guarantee of assistance in the event of disputes and unforeseen circumstances (flight cancellations, delays) 24/7
With a travel agency, you benefit from search fees, which are often free, to help you plan your vacation
You benefit from a trip at the right price
Every euro deposited with the agency for a travel package is protected
Information provided by EDV (Entreprises du Voyage, French association) – Find out more here
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Cognac Tasting Tour
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